How Long Does Mortgage Refinancing Take in NZ?
By
Trent Bradley
·
10 minute read

One of the most common questions homeowners ask when considering refinancing is: "How long will this take?" The timeline for refinancing a mortgage in New Zealand varies significantly depending on your circumstances, the lender you choose, and how well-prepared you are. Understanding typical timeframes and what influences them helps you plan effectively and set realistic expectations.
This comprehensive guide breaks down the refinancing timeline, explains what happens at each stage, identifies factors that can speed up or slow down the process, and provides strategies for ensuring your refinancing proceeds as quickly as possible.
The Typical Refinancing Timeline
While every situation is unique, most straightforward refinancing applications in New Zealand take between four to eight weeks from initial application to final settlement. However, this timeline can extend to twelve weeks or longer for complex situations, or compress to as little as two to three weeks for simple refinances when everything aligns perfectly.
Quick Reference Timeline Overview
Here's a general breakdown of how long each major stage typically takes. Initial research and comparison shopping usually requires one to two weeks, though you can take longer if you're not in a hurry. Pre-approval or initial assessment typically takes three to seven days once you've submitted your information.
The formal application process and document submission usually takes one to two weeks, accounting for gathering all required paperwork. Property valuation adds another three to ten days depending on the method used and property location. Lender assessment and final approval generally takes one to two weeks, sometimes longer during busy periods.
Legal work and documentation preparation requires one to two weeks for your lawyer to review everything and prepare necessary paperwork. Finally, settlement coordination and execution adds another one to two weeks as all parties align on timing and complete the fund transfers.
These stages often overlap, which is why the total time isn't simply the sum of all individual stages. For instance, while your lender is conducting their assessment, your lawyer can begin preliminary work, and property valuation can occur simultaneously with other checks.
Week by Week: What to Expect
Let's walk through a typical refinancing timeline in more detail to show what happens when.
Weeks One to Two: Research and Initial Contact
During the first week or two, you're identifying your refinancing goals and assessing your current mortgage situation. You'll be shopping around and comparing rates from different lenders, considering whether to use a mortgage broker, and calculating potential savings and break fees if applicable.
By the end of this phase, you should have a clear understanding of your objectives, a shortlist of potential lenders, and estimates of what rates and terms you might qualify for. This research phase is crucial and rushing it can lead to suboptimal choices, so take the time you need to make informed decisions.
Week Two to Three: Pre-Approval Stage
Once you've identified your preferred lenders, you'll gather initial documentation including recent pay slips, bank statements, and identification. You'll submit pre-approval applications to one or more lenders and wait for their initial assessment.
Pre-approval typically comes back within three to seven days. During this time, lenders review your income, employment, debts, and credit history to determine how much they'd lend you and at what rate. You're not committed to anything during pre-approval, which makes it a risk-free way to understand your options.
Week Three to Four: Formal Application
With pre-approval in hand and having selected your preferred lender, you now submit a comprehensive formal application. This involves providing complete documentation including everything from pre-approval plus additional items, engaging a lawyer or conveyancer to handle legal work, and completing detailed application forms with full financial disclosure.
The lender begins their thorough assessment while simultaneously arranging for property valuation. Your lawyer also starts preliminary review of documents and prepares to request discharge from your current lender.
Week Four to Five: Valuation and Assessment
Your property valuation occurs during this period. Desktop valuations can happen within a day or two, while physical inspections by registered valuers might take a week to arrange and complete, particularly in busy markets or for properties in remote locations.
Simultaneously, your lender conducts detailed assessment including employment and income verification, credit checks and review of your credit history, analysis of your bank statements and spending patterns, and serviceability calculations to ensure you can afford the new loan.
This is often the phase where lenders request additional information or clarification, so be responsive to any queries to avoid delays.
Week Five to Six: Approval and Documentation
Once valuation results are received and the lender completes their assessment, you'll receive formal loan approval. The lender prepares loan documentation including mortgage deed, loan agreement, and disclosure documents.
Your lawyer receives and reviews these documents, explaining any important terms or conditions. They'll arrange for you to sign everything, which can often be done at their office or sometimes electronically depending on the lender and lawyer.
During this phase, your lawyer also requests formal payout figures from your current lender and prepares discharge documentation.
Week Six to Seven: Settlement Preparation
With all documentation signed and returned, settlement preparation begins. Your lawyer coordinates with your old lender, your new lender, and Land Information New Zealand to schedule a settlement date that works for all parties.
Final checks ensure everything is in order. Your new lender confirms funds are available, your current lender confirms the exact payout amount, and all legal documentation is prepared for registration.
Week Seven to Eight: Settlement and Completion
Settlement day arrives and the actual transfer of funds occurs. Your new lender advances the loan amount to your lawyer, who uses it to pay out your existing mortgage completely. The discharge of your old mortgage and registration of your new mortgage happens with Land Information New Zealand.
Within a few days after settlement, you receive confirmation documents and final paperwork. Your first payment to your new lender is typically due within the next few weeks, and you transition to managing your new mortgage.
Factors That Speed Up Refinancing
Several factors can significantly accelerate your refinancing timeline, potentially cutting weeks off the standard process.
Excellent Preparation and Organization
The single biggest factor in refinancing speed is how well-prepared you are. Having all documentation ready before you even apply means the lender doesn't need to wait for you to provide information. This includes recent pay slips covering at least three months, comprehensive bank statements for all accounts, employment verification letters, details of all assets and liabilities, and identification documents.
Organized borrowers who provide everything upfront and respond immediately to any additional requests can complete refinancing in four weeks or less.
Strong Financial Profile
Straightforward applications with minimal risk factors process much faster. If you have excellent credit history with no defaults or issues, stable employment with consistent income, low debt levels relative to income, and high equity in your property with an LVR below seventy percent, lenders can assess your application quickly with confidence.
These "vanilla" applications require less scrutiny and move through approval processes faster than complex situations that require deeper investigation or special consideration.
End of Fixed Term Refinancing
Refinancing when your fixed term naturally expires eliminates complications around break fees and early exit, simplifying the process. You can often complete this type of refinancing faster because there's no need to calculate break fees, negotiate with your current lender about early exit, or time everything precisely to minimize costs.
Using Experienced Professionals
Working with a skilled mortgage broker and efficient lawyer can dramatically accelerate your timeline. Good brokers know exactly what documentation each lender requires, can anticipate and address potential issues before they arise, and maintain strong relationships with lenders that can expedite processing. Similarly, responsive lawyers who prioritize your transaction keep things moving smoothly.
Choosing Efficient Lenders
Some lenders are simply faster than others. Smaller banks and specialist lenders sometimes process applications more quickly than major banks with more bureaucracy. If speed is your priority, ask mortgage brokers which lenders have the fastest turnaround times, though remember to balance speed against rates and features.
Off-Peak Timing
Refinancing during quieter periods when lenders aren't swamped with applications can result in faster processing. Late summer and early autumn are often less busy than spring and early summer when the property market typically heats up. Similarly, avoiding the Christmas and New Year period prevents delays from reduced staffing and holiday closures.
Factors That Slow Down Refinancing
Conversely, several factors commonly extend refinancing timelines beyond the typical four to eight weeks.
Incomplete or Delayed Documentation
Nothing slows refinancing more than missing documents or slow responses to lender requests. If you provide incomplete bank statements, forget to include pay slips, or take days to respond when the lender requests additional information, each delay adds time to the process.
Self-employed borrowers often experience longer timelines because they need to provide financial statements, tax returns, and additional documentation that takes time to gather and requires more detailed lender review.
Complex Financial Situations
Applications that don't fit standard lending criteria take longer to assess. This includes multiple income sources from different jobs or businesses, recent employment changes or gaps in employment history, previous credit issues or defaults that require explanation, high debt-to-income ratios requiring careful serviceability analysis, or unusual property types that require specialized valuation.
These complexities don't necessarily prevent approval, but they require additional time for lenders to properly evaluate.
Property Valuation Issues
Valuation problems can significantly delay refinancing. If your property is in a remote location where valuers are scarce, it may take longer to arrange a physical inspection. Unique or unusual properties that lack comparable sales data require more extensive valuation work.
If the initial valuation comes in lower than expected, you might need to dispute it and request a second valuation, adding weeks to the timeline. In some cases, you may need to adjust your refinancing plans entirely based on the valuation.
Break Fee Complications
If you're exiting a fixed term early, calculating and negotiating break fees can add time. Break fee quotes are based on current market conditions and are only valid for short periods, sometimes requiring multiple recalculations if market conditions change while your application progresses.
Some homeowners try to negotiate break fee waivers or reductions with their current lender, which can add days or weeks depending on how responsive the lender is and whether they're willing to negotiate.
Lender Workload and Processing Times
During busy periods, lenders may be overwhelmed with applications. Spring and early summer typically see increased activity as the property market heats up. This increased volume means longer wait times for assessment, approval, and documentation preparation.
Similarly, end-of-month or end-of-quarter periods can be busy as lenders try to meet lending targets, potentially slowing individual applications. There's often little you can do about lender workload except factor it into your timeline expectations.
Legal Complexities
Certain legal situations require additional time. If there are multiple owners on the property title who all need to be involved in the refinancing, coordination becomes more complex. If your property has unusual title conditions or complications, your lawyer needs extra time to address these. Divorce or separation situations involving property settlements require careful legal navigation.
Communication Delays
Poor communication between parties extends timelines unnecessarily. If your lawyer is slow to respond or hard to reach, if your current lender takes weeks to provide payout figures, if your new lender's communication is unclear or infrequent, or if you're difficult to contact when signatures or decisions are needed, each communication delay compounds into longer overall timelines.
Special Timeline Considerations
Certain refinancing situations have unique timeline characteristics worth understanding.
First-Time Refinancers
If you've never refinanced before, expect the process to take slightly longer as you learn the requirements and navigate unfamiliar procedures. First-timers often need more time to gather documents they didn't know they'd need and may require additional explanations and guidance through various steps.
Building in extra time for your first refinancing experience prevents stress and allows you to learn thoroughly rather than rushing through important decisions.
Debt Consolidation Refinancing
Refinancing to consolidate other debts often takes longer because lenders need to verify all the debts you're consolidating, understand why you accumulated these debts, and ensure the new loan structure genuinely improves your financial position.
You'll need to provide statements for all debts being consolidated and demonstrate that the refinancing won't lead to simply accumulating new debt on top of the consolidated amount.
Equity Release Refinancing
Accessing significant equity through refinancing typically requires more thorough assessment because the lender is advancing more money than your current mortgage balance. They need to understand what you're using the equity for and ensure your income can service the larger loan amount.
Large equity releases, particularly those that take your LVR above seventy percent, require more detailed assessment and may involve more stringent conditions.
Refinancing with Credit Issues
If you have defaults, judgments, or other credit issues on your record, expect a longer timeline. The lender needs detailed explanations of what happened and evidence that these issues are resolved. You may need to provide statutory declarations, settlement confirmations, or letters explaining the circumstances.
Some lenders may decline applications with credit issues, requiring you to approach alternative or specialist lenders who have longer assessment processes and more rigorous requirements.
How to Expedite Your Refinancing
If you need to refinance quickly, several strategies can help compress the timeline.
Start Preparing Early
Begin gathering documents well before you apply. Have everything ready to go the moment you start the formal application process. Create a digital folder with all documents so you can send everything immediately when requested.
Choose Speed-Focused Partners
Select a mortgage broker and lawyer known for fast turnaround times. Ask about their typical timelines and whether they can prioritize your application if time is critical. Some lawyers and brokers offer expedited services for urgent situations.
Communicate Availability and Urgency
Let everyone involved know you're available and responsive. Provide multiple contact methods including phone, email, and text. Make clear that refinancing quickly is important to you and that you'll respond immediately to any requests.
Consider Simpler Options
If speed is paramount, consider accepting slightly less optimal terms to simplify the application. For instance, refinancing with your current bank might be faster than switching lenders, even if another lender offers marginally better rates.
Similarly, avoiding equity release or debt consolidation and simply refinancing your existing balance makes assessment faster and simpler.
Pay for Expedited Valuation
Some valuers offer expedited services for additional fees. If valuation is on your critical path, paying extra for fast-tracked valuation might be worthwhile to save a week or more overall.
Settle Strategically
Work with your lawyer to schedule settlement on a day that works well for all parties, avoiding periods when banks or government offices are closed or running reduced services. Mid-week settlements often process more smoothly than Fridays when everything gets compressed.
Setting Realistic Expectations
Understanding typical timelines helps you plan effectively and reduces frustration.
Plan for the Upper End
When planning your refinancing, assume it will take eight weeks rather than four. This buffer accounts for unexpected delays and prevents stress if things don't proceed as quickly as hoped. If your refinancing completes faster than expected, that's a pleasant bonus rather than a disappointment.
Understand What's in Your Control
You can control how prepared you are with documentation, how responsive you are to requests, and how quickly you make decisions. You cannot control lender processing times, valuer availability, or external factors like bank holidays and system outages.
Focus your energy on the factors you can influence and accept that some delays are simply part of the process.
Communicate with Your Current Lender
If your fixed term is ending or you have time-sensitive reasons for refinancing, communicate with your current lender about your timeline. They might offer a short extension or temporary arrangement to bridge any gaps if needed.
Have Contingency Plans
If you're refinancing because your fixed term is ending, have a backup plan if the refinancing doesn't complete in time. This might mean accepting a short-term rate from your current lender while your refinancing finalizes, rather than feeling pressured to rush decisions or accept suboptimal terms.
Monitoring Your Application Progress
Staying informed about where your application stands helps you anticipate next steps and identify delays early.
Request Regular Updates
Ask your mortgage broker or the lender directly for updates every few days. Most lenders provide application tracking systems where you can check status online. Don't be shy about following up—it's your application and you have every right to know what's happening.
Maintain Communication Channels
Keep all communication channels open. Check emails regularly, answer your phone promptly, and respond to text messages quickly. Missing a call or email from your lender can delay your application by days if they're waiting for your response.
Track Milestones
Keep a checklist of key milestones and tick them off as they're completed. This helps you visualize progress and identify if something seems stuck. Your checklist might include application submitted, documentation verified, pre-approval received, formal application submitted, valuation ordered, valuation received, loan approved, documents signed, settlement scheduled, and settlement completed.
Address Issues Immediately
If problems arise—such as valuation coming in low, additional information requested, or documentation issues—address them immediately rather than letting them sit. Quick resolution of issues prevents them from compounding into significant delays.
Making Peace with the Timeline
Finally, remember that refinancing takes time for good reasons. Lenders need to thoroughly assess risk before advancing hundreds of thousands of dollars. Legal processes protect all parties and ensure everything is done properly. Valuations confirm your property's worth and protect both you and the lender from overextending.
While waiting can be frustrating, particularly if you're eager to secure lower rates or access equity, the thoroughness of the process ultimately works in your favor by ensuring you're getting a loan you can afford on terms that are clearly documented and legally binding.
At Luminate Financial Group, we manage hundreds of refinancing applications for New Zealand homeowners every year. We understand the timeline intimately and know how to navigate each stage efficiently. Our team provides regular updates throughout your refinancing journey, anticipates and resolves potential delays before they become problems, and coordinates all parties to ensure smooth, timely completion.
Want your refinancing to proceed as smoothly and quickly as possible? Contact Luminate Financial Group today. We'll guide you through every step, keep things moving efficiently, and ensure your refinancing is completed as quickly as your circumstances allow.
Trent Bradley
Trent Bradley is a New Zealand financial advisor specializing in property-backed finance and investment consulting. With over 26 years of experience running his mortgage broking business, he has helped wholesale investors access high-yield property-backed loan opportunities. For the past 12 years, Trent has led Luminate Finance, a New Zealand finance company dedicated to connecting investors with secure property investment solutions.











